Effective date: 26 September 2026
Axio is developed by BYTES COVE SRLS (“Bytes Cove”, “we”, “us”, or “our”). This policy explains how information is handled when you use Axio. For questions, contact support@bytescove.com.
Your Financial Data
Your entries, assets, liabilities, categories, values, and notes are stored on your devices. Bytes Cove does not operate an Axio account or a server that receives this financial data, and we cannot view it.
If you enable iCloud sync with Axio Pro, Axio stores and synchronizes this data in your private iCloud database using Apple’s CloudKit. The database belongs to your Apple account; its contents are not visible to Bytes Cove in the developer portal. Apple processes iCloud data under its own terms and Privacy Policy.
You can manage or delete your data from Axio and your Apple device or iCloud settings. Uninstalling the app alone may not remove data already stored in iCloud.
On Android, your portfolio is stored locally. Axio Android does not provide cloud portfolio synchronization. You can import or export files manually. If you use the Wear OS companion, Axio can send a portfolio summary to your paired watch through Google’s Wearable Data Layer. This is separate from cloud portfolio synchronization.
Device Features, Assistants, And Dictation
Widgets, watch companions, notifications, search integrations, and device authentication use platform services. Depending on your settings, these features may display financial information outside the main app. Axio does not receive your biometric templates; authentication is handled by the operating system.
On iOS, Siri and Shortcuts can access the information needed to perform your requested Axio action. Apple’s Siri and Dictation services may process requests on the device or on Apple’s servers, depending on the device, settings, and feature. See Siri, Dictation & Privacy. Axio’s supported Apple Intelligence balance explanation uses an on-device model.
On Android, optional external-assistant access requires you to enable it in Axio. Axio applies its privacy and authentication controls before making supported information available to the assistant. The assistant may process that information through its own services and privacy settings.
Android voice input opens the device’s speech-recognition service. That provider may process the audio you choose to dictate online under its own privacy policy. Axio receives the resulting transcription to interpret your request. Axio does not automatically send your existing portfolio, asset inventory, or financial values to the speech recognizer. Information you speak can itself contain financial information.
Bytes Cove does not operate a server receiving the financial information used by these integrations.
Advertising
The free version of Axio uses Google AdMob to display app-open advertisements when the app starts or returns to the foreground. The first install launch is free of advertising. A later full restart may display an advertisement; if Axio remains loaded in the background, it becomes eligible again when it next returns to the foreground at least 24 hours after the preceding advertisement. Axio does not display an advertisement merely because the interval elapses while the app remains continuously open or in the background. Axio Pro does not display advertisements. Axio never includes financial entries, asset or category names, notes, or values in advertising requests.
Google and the advertising partners identified in its consent message may process limited technical and usage information to deliver and measure ads, analyze app and advertising performance, and prevent fraud. This can include your IP address, approximate location derived from it, app- or device-scoped identifiers, ad interactions, and diagnostic information. Axio does not request access to Apple’s Identifier for Advertisers (IDFA). On Android, the advertising SDK may access the Android advertising ID, app set ID, and other identifiers described in Google’s SDK disclosures where available and permitted. You can manage or delete your Android advertising ID in device settings. Axio does not request device location permission or supply precise location in advertising requests.
Where required, Axio uses Google’s User Messaging Platform to ask for your choices before requesting ads. Depending on your region and choices, ads may be personalized, non-personalized, or limited. You may refuse consent. Where privacy options are required, you can reopen the advertising privacy options in Axio’s Settings and change your choices, including after upgrading to Pro. Withdrawing consent does not affect processing that already took place lawfully. Refusing personalized advertising does not necessarily remove all advertisements or all technical processing required for limited ads. See Google’s Privacy Policy and advertising information.
Purchases
Axio Pro is offered as an automatically renewing annual subscription, including a two-week trial for eligible customers, and as a one-time lifetime purchase. Apple processes iOS purchases through the App Store, and Google processes Android purchases through Google Play. The available products, prices, and trial terms are shown before purchase. Purchases and restoration are separate for each platform: a purchase on one store does not automatically unlock the other platform. Bytes Cove does not receive your payment card or billing details.
On Android, Axio sends the Google Play purchase token and product identifier to a Bytes Cove verification service hosted on Google Cloud Run. The service checks the transaction’s validity, expiry, renewal, cancellation, refund and acknowledgement status with Google Play so Axio can unlock or remove Pro access and restore purchases. It does not receive your portfolio data. The token is processed for the verification request and is not stored in an Axio account or database. Google Cloud receives ordinary connection and service-log information, such as IP address and request timing, for security, reliability and operation of the service.
Exchange Rates
Axio retrieves current and historical currency rates from open.er-api.com and Frankfurter (api.frankfurter.app on iOS and api.frankfurter.dev on Android). These requests include the requested currency codes and ordinary connection information, such as your IP address. They do not include your portfolio or financial values. Rates are cached on your device to reduce requests.
App Update Information
The iOS app retrieves app-update information from bytescove.com. The website hosting service receives ordinary connection information such as your IP address. Axio does not include portfolio entries or financial values in these update requests.
Contacting Us
If you contact support, we receive the information you choose to send, such as your email address, message, and attachments. We use it only to respond, provide support, protect the service, and meet legal obligations. Please do not include financial or other sensitive information unless necessary.
Legal Basis, Recipients, And Transfers
Where the GDPR or similar laws apply, limited processing may rely on performance of our agreement with you, your consent (particularly for advertising where required), legitimate interests such as security and fraud prevention where permitted, or compliance with legal obligations.
Depending on the feature you use, information may be processed by Apple, Google and the advertising partners shown in the consent message, the exchange-rate providers listed above, the assistant or speech-recognition provider you choose, or service providers used to host update information and answer support requests. These providers process information under their own privacy terms and may do so outside the European Economic Area using safeguards recognized by applicable law.
We do not sell your financial data.
Retention And Your Choices
Financial data remains on your devices or in your private iCloud database until you delete it. Support correspondence is kept only as long as reasonably necessary to answer the request, maintain appropriate records, resolve disputes, or comply with law. The Android verifier does not retain purchase tokens in an Axio account or database after completing the request; infrastructure logs are retained only as needed for service security and reliability. Apple, Google, and their disclosed partners retain transaction and other information under their own policies.
Axio lets you export your data and delete individual entries or reset your portfolio data. Supported export formats depend on the platform. On Android, uninstalling the app removes its local portfolio database; automatic Android app backup and operating-system device transfer are disabled. Exported files remain in the location you selected until you delete them and are not a full backup of every app setting. If iCloud sync is active, deletions made through the synchronized app are propagated through CloudKit.
Data Deletion Requests
On Android, open Axio Settings, choose Data management, then Delete all data to remove snapshots, categories and assets from that device. You can also delete individual entries in Axio. Uninstalling Axio removes its local portfolio database, but does not delete files that you previously exported.
To request deletion of information held by Bytes Cove, email support@bytescove.com with the subject “Axio data deletion”. Please identify the support conversation or other information concerned. We may ask for enough information to verify the request. We will delete eligible information and confirm the result, except where retention is required for legal obligations, security, fraud prevention or dispute resolution.
Bytes Cove cannot directly delete purchase records, advertising information or other information controlled by Google and its partners. The Android verification service does not maintain an Axio account or purchase-token database to delete. You can change advertising consent choices from Axio Settings where the privacy-options entry is available, and manage or delete the Android advertising ID in device settings. Google’s privacy controls and deletion options are available at myaccount.google.com/data-and-privacy. Provider retention and deletion remain governed by the provider’s policies.
Your Rights
Depending on applicable law, you may have rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent. Because Bytes Cove cannot access data stored only on your devices or in your private iCloud database, you normally manage that data through Axio or your device and iCloud settings, as applicable.
For information held by Bytes Cove, contact support@bytescove.com. You may also complain to your local data protection authority. In Italy, this is the Garante per la protezione dei dati personali.
Children, Security, And Changes
Axio is intended for adults and is not directed to children. We do not knowingly collect children’s financial data.
Axio minimizes transfers by keeping financial information on your devices and, when enabled, in your private iCloud database. No storage or transmission system is completely secure.
We may update this policy when Axio, its providers, or legal requirements change. Material changes will be identified by an updated effective date and, where required, additional notice or consent.
Contact
BYTES COVE SRLS
Email: support@bytescove.com